16 November 2016
Consumer advocates have welcomed an Appeal Court decision which will allow the Commonwealth to ban a notorious funeral insurance company from accessing the Government’s direct debit system Centrepay.
4 November 2016
The ACCC has released guidance for small businesses operating in the sharing economy. This guidance will assist you to understand your rights and your legal obligations.
21 October 2016
To coincide with anti-poverty week, Financial Counselling Australia has today released “Financial Counselling: It Makes a Difference” a compendium of 65 case studies from the files of financial counsellors.
Many people don’t know or understand what a financial counsellor does – they are often confused with financial planners or budget workers.
This report will help dispel some of that confusion, providing an insight into the day to day work of a financial counsellor.
20 October 2016
Centrelink fobbed-off the Commonwealth watchdog last year with a pledge to improve its performance in answering its phones that turned out to be far from the truth.
The welfare agency promised the Commonwealth Ombudsman in July 2015 it would expand its “place in queue” telephone service, allowing customers to ask for a call-back and sparing them the commonplace tedium of being put on hold, sometimes for more than an hour.
17 October 2016
The SA Anti-Poverty Week Facilitation Group (of which SACOSS is a member) welcomes the release of ACOSS’ groundbreaking Poverty Report 2016 which shows the alarming extent of poverty across Australia.
19 September 2016
Source: by James Eyers
A coalition of 16 consumer groups have called for the Code of Banking Practice to be strengthened to ensure banks cannot ride roughshod over their most vulnerable customers.
13 September 2016
Australians sold junk insurance are demanding their money back as ASIC releases a damning report into the atrocious value and shocking sales practices at car yards.
10 August 2016
The Financial Ombudsman Service Australia (FOS) has welcomed the release of Terms of Reference (the terms) for the review of the dispute resolution (EDR) and complaint framework for the financial system.
8 July 2016
SACOSS has welcomed the State Budget centrepiece initiatives on infrastructure and job creation, but is disappointed at the lack of measures specifically addressing the needs of vulnerable and disadvantaged South Australians