Sector News (Page 7)

31 October 2017

Fix direct debit problem now, compliance body tells banks

Customers continue to be frustrated by bank staff providing incorrect information about cancellation of direct debits, according to a report released today by the Banking Code Compliance Monitoring Committee.

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17 October 2017

Turnbull Government funds new domestic violence units

Today I announce the expansion of the Turnbull Government’s pilot program to deliver targeted services to women through specialist domestic violence units.
$3.4 million in funding has been committed to establish six new specialist domestic violence units and support the expansion of an existing one, ensuring more women can receive the vital legal and social support they need.

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16 October 2017


Whether you are caring for a relative with a disability, looking for work, studying, or have just had a baby, we all have the right to a fair and accessible social security system. We have the right to know there’s a person at the end of the phone when we call.

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9 October 2017

Domestic violence survivors often go on to suffer from economic abuse: Women’s Legal Service

Key points:
• It can often lead a woman to return to an abusive partner, especially if there are children
• Survivors often discover thousands of dollars of debt, fines signed in their name by partner
• Women’s Legal services pushing financial institutions to be more aware of family violence

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6 October 2017

ASIC Licensing Exemption has been renewed

ASIC has consulted about the renewal of the licensing relief applying to financial counselling agencies in relation to financial product advice (eg. basic bank accounts, insurance, retirement savings account products or superannuation).

ASIC announced last week that they are continuing the relief, with just some minor drafting changes. ASIC’s media release below for your information.

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15 June 2017

Financial Counselling Australia Congratulates CEO Fiona Guthrie, Order of Australia Honour.

A quote attributed to Chinese philosopher Lao Tzu says “A leader is best when people barely know he exists, when his work is done, his aim fulfilled, they will say: we did it ourselves.”  This quote is apt to describe Fiona Guthrie’s role in the consumer movement over 25 years.

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5 June 2017

Welfare Rights Centre SA Defunded

As most of you would have heard, the Welfare Rights Centre SA was advised on Friday 26 May late afternoon that we will be defunded, along with 2 regional community legal centres. This means that, unless we hear otherwise, the Welfare Rights Centre SA will be closing its doors on 30 June 2017.

The Welfare Rights Centre has been providing free legal advice and representative to clients facing Centrelink issues for over 30 years. We are the only community legal centre that specialises in this area. We also run the Housing Legal Clinic which provides pro-bono legal advice to homeless, at risk of homelessness and low income earners at various homelessness day centres and emergency assistances centres throughout Adelaide. We have Duty Solicitor programs that assist clients at the Administrative Appeals Tribunal and the South Australian Civil and Administrative Tribunal as well as outreach programs which travel to regional areas and the APY Lands.

We have 4 weeks to convince the State Government that the decision to defund the Welfare Rights Centre SA is wrong.

If you would like to show your support for the Welfare Rights Centre SA, please sign the petition on the link below:

You can also contact your local and Federal Members of Parliament to express your support.

Please forward this link onto others in your organisation or anyone else that may wish to support us.

Thank you for all your help throughout the years.

Kind regards,

Stephany Del Canto

Case Worker

Welfare Rights Centre (SA) Inc
Level 5
97 Pirie Street
Adelaide, 5000  South Australia

Postal: P O Box 3609
Rundle Mall  SA  5000

Ph: 08 8223 1338
Fax: 08 8232 5835

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19 May 2017

It’s time for a mature and apolitical welfare debate

Source: by John Hewson

Discussions of our welfare system are riddled with inaccuracies and “fake news”, ranging from stereotypes to claims about certain initiatives and commitments being “fully funded”.

You can always tell when a budget is on the horizon, as the media saturates with references to dole bludgers and various other welfare “cheats”, teenage pregnancies, “fake family structures”, “double dipping” and so on, all eliciting threats of yet another welfare crackdown. Many, if not most, of these claims tend to ignore the available evidence.

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3 May 2017

What welfare blow-out?

The Australian Council of Social Service today is calling for an end to media attacks on people who are unemployed, releasing a short Social Security Snapshot dispelling the myth that we have a ‘welfare blowout’ and that people unemployed are the cause of it.

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13 April 2017

Productivity Commission says it’s time to invest in consumer advocacy and research

Australia’s peak consumer body, the Consumers’ Federation of Australia, today welcomed a finding from the Productivity Commission to plug the funding gaps in consumer research and advocacy.

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