Sector News (Page 10)

4 November 2016

Guidance for operating in the sharing economy; Have your say on mandatory safety standards

Do you sell goods or services via a sharing economy platform like Uber or Airbnb?

The ACCC has released guidance for small businesses operating in the sharing economy. This guidance will assist you to understand your rights and your legal obligations.

Continue »

21 October 2016

From Despair to Hope, Financial Counsellors Share their Stories for Anti-Poverty week

To coincide with anti-poverty week, Financial Counselling Australia has today released “Financial Counselling: It Makes a Difference” a compendium of 65 case studies from the files of financial counsellors.

Many people don’t know or understand what a financial counsellor does – they are often confused with financial planners or budget workers. 

This report will help dispel some of that confusion, providing an insight into the day to day work of a financial counsellor.

Continue »

20 October 2016

The brush-off: Centrelink fobs-off the watchdog as complaints soar

Centrelink fobbed-off the Commonwealth watchdog last year with a pledge to improve its performance in answering its phones that turned out to be far from the truth.

The welfare agency promised the Commonwealth Ombudsman in July 2015 it would expand its “place in queue” telephone service, allowing customers to ask for a call-back and sparing them the commonplace tedium of being put on hold, sometimes for more than an hour.

Continue »

17 October 2016

200,000 people in SA live in poverty

Anti-Poverty week 16-22 October

The SA Anti-Poverty Week Facilitation Group (of which SACOSS is a member) welcomes the release of ACOSS’ groundbreaking Poverty Report 2016 which shows the alarming extent of poverty across Australia.

Continue »

19 September 2016

Bank code should limit cross-selling: consumer groups

Source: by James Eyers

A coalition of 16 consumer groups have called for the Code of Banking Practice to be strengthened to ensure banks cannot ride roughshod over their most vulnerable customers.

Continue »

13 September 2016

Junk insurance victims fight back as ASIC report damns industry: Consumer Action

Australians sold junk insurance are demanding their money back as ASIC releases a damning report into the atrocious value and shocking sales practices at car yards.

Continue »

10 August 2016

FOS welcomes formal terms of reference into Australia’s financial system external dispute resolution

The Financial Ombudsman Service Australia (FOS) has welcomed the release of Terms of Reference (the terms) for the review of the dispute resolution (EDR) and complaint framework for the financial system.

Continue »

8 July 2016

SACOSS welcomes Budget’s focus on jobs but says it misses on support for vulnerable South Aussies

SACOSS has welcomed the State Budget centrepiece initiatives on infrastructure and job creation, but is disappointed at the lack of measures specifically addressing the needs of vulnerable and disadvantaged South Australians

Continue »

24 June 2016

State Govt’s New $9 Million Gambling Tax

The State Government will raise more than $9 million a year with the imposition of a new gambling tax, Treasurer Tom Koutsantonis has revealed.

Continue »

22 June 2016

Ralph Kelly sees hope for crime victims facing financial hardship

Ralph and Kathy Kelly have sat down with many victims of violent crime, listening, since their own painful loss of teenage son Thomas in a Kings Cross attack four years ago

Continue »